Tameside Council 3.3.16

The Tameside Council official app presents a user-friendly platform designed to enhance interaction between residents and their local council.

The primary objective of this app is to provide essential functionalities directly at your fingertips, facilitating the transition of issues typically resolved through the call center to a more efficient app-based submission and tracking system.

Bin Collection Features:

• The app enables users to report missed bin collections, providing timely updates on whether a collection can be arranged or if it will need to wait until the next scheduled service.
• Users can click on specific bin collection dates to access information on acceptable items for each bin type.

Report It Features:

• This functionality allows users to report street scene issues easily. Initially, main reporting categories will be available, with additional categories expected as operational teams integrate with the service.

The overall emphasis on convenience in reporting issues and tracking their progress underscores the app's potential to enhance community engagement with Tameside Council.